Episode 110

full
Published on:

8th May 2022

[110] Partnerships, Pax8 and MSP Growth: What You Need to Know

In this episode, Richard is joined by Paul Croker, founder of 18IT. Paul describes his business as doing IT differently, with a cup of tea and some rock and roll. He aims to make the complex simple, and seeks to help small and medium sized enterprises protect what is important to them, and to their clients.

They talk about Paul’s experience of transitioning from a large, corporate IT team to running his own MSP. Paul shares the tools he uses in the business and the kind of support he provides.

They discuss partner relationships, and how Pax8 differs from other vendors. Paul explains the culture at Pax8, how they help him grow, and how he’s inspired by some of the key team members. Plus, Paul talks about the highs and lows of running a business, and why MSPs need to build better connections with vendors.

Mentioned in This Episode

Mentioned in this episode:

Get MSP Insights every Tuesday

Every Tuesday I share my thoughts on the business of IT with you, the Managed Services community. Thousands of Managed Service Providers already subscribe to MSP Insights. It’s easy to sign up, easy to cancel. MSP Insights is basically a short email from me, every Tuesday without fail, with advice on growing your IT business, plus cool resources I’ve found, discovered or starting exploring that week. It’s kind of like my diary of cool things, and often includes articles or books I’ve read, tools I’ve discovered, and events I think you’d be interested in, often sent to me by my friends and TubbTalk podcast guests. So, if that sounds fun, a short, tiny bite of MSP goodness every Tuesday, and you’d like to try it out, just go to https://go.tubb.co/tuesday, drop in your email and you’ll get the very next one.

Show artwork for TubbTalk - The Podcast for IT Consultants

About the Podcast

TubbTalk - The Podcast for IT Consultants
Putting IT Consultants back in control!
Richard Tubb, a leader and keynote speaker in the MSP community, brings interviews and updates on products, services and success stories in the Managed Service Provider world.

About your host

Profile picture for Richard Tubb

Richard Tubb

Richard Tubb is one of the best-known experts within the global IT Managed Service Provider (MSP) community. He launched and sold his own MSP business before creating a leading MSP media and consultancy practice. Richard helps IT business owner’s take back control by freeing up their time and building a business that can run without them. He’s the author of the book “The IT Business Owner’s Survival Guide” and writer of the award-winning blog www.tubblog.co.uk