Episode 144

full
Published on:

28th Jan 2024

[144] How MSPs can Learn From The Illustrious Leader of The Tech Tribe

In this episode, Richard Tubb speaks to Nigel Moore, the illustrious founder of The Tech Tribe. It’s community for forward-thinking MSPs looking to network, collaborate and learn from their peers. Its members have access to marketing, training, expert panel discussions and more.

This is a bumper episode, so get a flask of tea, a packet of biscuits and settle in to learn from Nigel and Richard! Nigel explains how The Tech Tribe came about, why people join and why it attracts industry experts.

He also shares his advice on running a successful MSP without working long hours, how to grow a strong team culture and how they deal with disagreements in The Tech Tribe community forums.

Nigel talks openly about how he overcame addiction to grow a successful business and how this led to meditation and journalling practices.

He shares his tips on how to tackle difficult conversations and why he thinks AI might help us better understand ourselves.

Richard asks Nigel why he invests in businesses, and not necessarily those in the IT industry, his current favourite apps and a fact about himself that always surprises people when they learn it.

Finally, they discuss who Nigel’s mentors and inspirations are on his life and work, which book Nigel has gifted more than any other, and why he doesn’t like receiving presents himself.

Mentioned in This Episode

Mentioned in this episode:

Get MSP Insights every Tuesday

Every Tuesday I share my thoughts on the business of IT with you, the Managed Services community. Thousands of Managed Service Providers already subscribe to MSP Insights. It’s easy to sign up, easy to cancel. MSP Insights is basically a short email from me, every Tuesday without fail, with advice on growing your IT business, plus cool resources I’ve found, discovered or starting exploring that week. It’s kind of like my diary of cool things, and often includes articles or books I’ve read, tools I’ve discovered, and events I think you’d be interested in, often sent to me by my friends and TubbTalk podcast guests. So, if that sounds fun, a short, tiny bite of MSP goodness every Tuesday, and you’d like to try it out, just go to https://go.tubb.co/tuesday, drop in your email and you’ll get the very next one.

Show artwork for TubbTalk: The Podcast for Managed Service Providers

About the Podcast

TubbTalk: The Podcast for Managed Service Providers
Putting Managed Service Providers back in control!
Richard Tubb has been a leader and keynote speaker in the MSP community for the last two decades. At the helm of media company and MSP advisory business Tubblog, Richard loves to showcase tech companies disrupting the industry, as well as shining a light on new tools you might not be aware of.

His long-running and successful interview-style show, TubbTalk, features fireside style chats with the CEOs and CTOs of these businesses, to dig deep into how they got started in the industry, what inspired them to start something new and what their advice would be to anyone who wants to do the same.

But it's not all tech focused! As a former MSP owner himself, Richard knows that there are many facets to being a business owner, which is why his guests reflect that too.

Previous topics include mental health, sales, marketing, business growth, productivity, customer service and more. Wondering why you should listen? Well, as one fan put it: "It's like eavesdropping on a conversation between two friends, who are sharing their knowledge and wisdom with each other. You learn while you're being entertained."

About your host

Profile picture for Richard Tubb

Richard Tubb

Richard Tubb is one of the best-known experts within the global IT Managed Service Provider (MSP) community. He launched and sold his own MSP business before creating a leading MSP media and consultancy practice. Richard helps IT business owner’s take back control by freeing up their time and building a business that can run without them. He’s the author of the book “The IT Business Owner’s Survival Guide” and writer of the award-winning blog www.tubblog.co.uk