Episode 173

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Published on:

12th Jan 2025

[173]StreamOne: Transforming Cloud Management for MSP Success and Growth

In this episode, Richard Tubb speaks to Sergio Farache, the EVP of strategy and global technology business at TD SYNNEX. In this interview, he talks specifically about StreamOne®. A cloud management platform, it integrates with your MSP systems to assist you in expanding your cloud business.

Sergio explains his role within the organisation, what TD SYNNEX and StreamOne® is, and how it helps managed service providers. He talks about how they help security operations, how they evaluate vendor partners and their approach to AI.

Richard and Sergio then dig into StreamOne®. They look at how it works for MSPs, the PSA platforms it connects with, and the cloud platforms it supports, as well as its reporting capabilities.

They discuss life cycle management, the financial impact of using manual billing and reconciliation and what it means for MSPs who have their own online shop fronts and portals.

Sergio shares his advice on how to make Infrastructure as a Service and usage management easier, as well as other significant opportunities for MSPs. He shares his best advice, where he goes to keep up to date with the industry, and what keeps him engaged with the industry.

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About the Podcast

TubbTalk: The Podcast for Managed Service Providers
Putting Managed Service Providers back in control!
Richard Tubb has been a leader and keynote speaker in the MSP community for the last two decades. At the helm of media company and MSP advisory business Tubblog, Richard loves to showcase tech companies disrupting the industry, as well as shining a light on new tools you might not be aware of.

His long-running and successful interview-style show, TubbTalk, features fireside style chats with the CEOs and CTOs of these businesses, to dig deep into how they got started in the industry, what inspired them to start something new and what their advice would be to anyone who wants to do the same.

But it's not all tech focused! As a former MSP owner himself, Richard knows that there are many facets to being a business owner, which is why his guests reflect that too.

Previous topics include mental health, sales, marketing, business growth, productivity, customer service and more. Wondering why you should listen? Well, as one fan put it: "It's like eavesdropping on a conversation between two friends, who are sharing their knowledge and wisdom with each other. You learn while you're being entertained."

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Richard Tubb

Richard Tubb is one of the best-known experts within the global IT Managed Service Provider (MSP) community. He launched and sold his own MSP business before creating a leading MSP media and consultancy practice. Richard helps IT business owner’s take back control by freeing up their time and building a business that can run without them. He’s the author of the book “The IT Business Owner’s Survival Guide” and writer of the award-winning blog www.tubblog.co.uk