Episode 80

full
Published on:

25th Oct 2020

[80] Why Are You Building an MSP Business, Really?

In this episode, Richard talks to Erik Thorsell, owner of Minneapolis-based managed service provider Success Computer Consulting. He has been on the MSP journey since 1992, and has experienced the highs and lows of running an IT business. 

They talk about Erik’s business challenges and how he tackled them, why self-awareness is important and how to deal with overwhelm. They also talk about the real reason Erik is in business, and why that’s a good question to ask yourself. 

They also discuss Erik’s approach to business culture, the change he brought about when he appointed a president for his company, and how he spends his time now he’s no longer on the frontline of his MSP. 

In this conversation, Richard and Erik mentioned the following organisations: 

Show artwork for TubbTalk: The Podcast for Managed Service Providers

About the Podcast

TubbTalk: The Podcast for Managed Service Providers
Putting Managed Service Providers back in control!
Richard Tubb has been a leader and keynote speaker in the MSP community for the last two decades. At the helm of media company and MSP advisory business Tubblog, Richard loves to showcase tech companies disrupting the industry, as well as shining a light on new tools you might not be aware of.

His long-running and successful interview-style show, TubbTalk, features fireside style chats with the CEOs and CTOs of these businesses, to dig deep into how they got started in the industry, what inspired them to start something new and what their advice would be to anyone who wants to do the same.

But it's not all tech focused! As a former MSP owner himself, Richard knows that there are many facets to being a business owner, which is why his guests reflect that too.

Previous topics include mental health, sales, marketing, business growth, productivity, customer service and more. Wondering why you should listen? Well, as one fan put it: "It's like eavesdropping on a conversation between two friends, who are sharing their knowledge and wisdom with each other. You learn while you're being entertained."

About your host

Profile picture for Richard Tubb

Richard Tubb

Richard Tubb is one of the best-known experts within the global IT Managed Service Provider (MSP) community. He launched and sold his own MSP business before creating a leading MSP media and consultancy practice. Richard helps IT business owner’s take back control by freeing up their time and building a business that can run without them. He’s the author of the book “The IT Business Owner’s Survival Guide” and writer of the award-winning blog www.tubblog.co.uk